Return policy

OUR RETURN POLICY

We want to be sure you’re as happy with variousglow products as we are. If you’re not satisfied with your purchase, you can return it for a refund within 15 days of your purchase(Except for handmade customized items), provided it is unused and is still in its original packaging.

Customized goods are non-refundable and non-exchangeable, please remember to look at the details of the various parameters when you place an order to avoid subsequent dissatisfaction!

INS AND OUTS OF OUR RETURN POLICY

Refunds will be returned to the original form of payment. variousglow I does not offer store credit or gift cards for returned products. Variousglow does not accept returns on customised products or items purchased outside of variousglow.com.

At this time we are unable to process exchanges. If you would like to change the product you ordered, we would suggest processing a return and placing a new order.

All merchandise must be unused and undamaged and returned in its original packaging for refunds.

You are able to return your item to us free of charge by reaching out to our team. We recommend retaining the tracking number of your return for your records.

All original and return shipping costs are non-refundable. Product is no longer eligible for a refund 15 days after the original purchase date.

It may take up to 3 working days for your return to be processed once it has arrived at our warehouse.

HOW TO RETURN A PRODUCT

If you would like to return your order for any reason please access our return portal.

  • Have your order number and email address at hand.
  • Returns are accepted within 15 days from receiving the order, providing they are unused and in their original packaging

For any orders returned outside of our free returns service, we will be unable to reimburse any shipping charges incurred.